🔥 Seating Layouts, 2nd Restaurant, Real Agreements, Training Games, Marketing Words, Reviews, Texting and Choc Mousse
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #203
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Instagram, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
Happy New Year - here’s to a profitable, productive and peaceful 12 months… Ken ☀️
👍 Restaurant Seating - face to face, side by side or at an angle? Interesting discussion, don't love face to face myself.
😀 Using AI for Networking - great ways to make it easier and less awkward.
🏝️ Set up Reservations on your Google Business Profile - including links to current services.
☕️ Opening a Second Restaurant or Cafe – the (many) systems that need an upgrade. [KB]
🟪 Square's New Features - save time and smooth out cash flow.
🟩 Choosing the Right Point of Sale - useful checklist to make comparisons. [KB]
😎 ‘Yes’ Is Not An Agreement - this is great on better negotiation.
🍓 Holding World Class Dinner Parties - the ultimate guide (food is the least important).
🍫 Mocha Mousse - Pantone’s 2025 colour of the year, p0made for socials.
🇮🇳 Zana the Indian Comedian - you’ve seen her on social media. Her story is wonderful, and strong hospitality lessons eg valuing the ‘bringers’.
⚙️ Product of the Week: Midjourney for Business - I use MJ a lot for blog images and this is useful on what’s possible with better prompts.
Employment Reset...
😓 Preventing Sexual Harassment - solid kit of resources including memos and talking points for staff meetings. [KB]
🍎 2024 Best of Ask a Manager - always so many insights on people management.
🎡 Wheel of Names - add fun to your next training session. Put everyone's name into the wheel, spin it, then the chosen one answers the next question, or wins a prize.
🎯 30 Fun (Not Cheesy) Ice Breaker Games - energise your next staff meetup.
Marketing, Digital & AI Reset...
🎂 Talk About ‘Strategic Enjoyment’ - how it can boost sales eg ‘we love making birthday cakes for you’…
😅 20 Things to Know about a Customer - before you ask them for a review.
🍉 How to Gather Positive Reviews - there are many ways to encourage feedback. [KB]
Inspiration and Wider Interests…
💥 Men and Texting - styles of communication, so interesting…
🏗️ Construction Physics - a newsletter about the wonders of the built world.
🌈 AI Eats the World - looking back on 2 extraordinary years.
Designing a Profitable Beverage List…
😀 We do the hard work for you… Every week, I scan 1500 blog posts, hospitality newsletters, and social and X accounts. Hospo Reset is where I share what I think you’ll find most interesting and useful, plus a few bonus opinions - Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳