🔥 Roster Systems, Leap Day, Beverage Self Service, Flavour Forecast, Ransomware, Waiter Skills, Influencers, Relishes and Raisin Toast
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #171
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, consultant and coach. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Twitter, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2024 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
📆 Hospitality Events Calendar - trade fairs, webinars, events and promotions
💥 Last week’s and previous » Newsletters
🕺 Find Me Live - I’m active in the Profitable Hospitality Owners Group, with regular live Q&A sessions on management, staff, COGS and other hot topics. Join me!
☝️ Comparing Restaurant Roster & Payroll Systems - how to choose what's right for your business. [KB]
🍺 How Self-Service Is Shaping the Beverage Industry - beer, wine and soft drinks… when will it be really good coffee?
🤬 Avoiding Ransomware Attacks - reducing the opportunities.
🌶️ McCormick’s Annual Flavor Forecast - 2024 edition now released.
🎬 Video from Text - the next amazing tool from OpenAi.
🧙🏻 Friday 13th is in March - doesn't happen often, what are your plans? And what about the leaplings with a birthday on 29th February (see ideas below)…
😂 Adam Liaw’s Marry Me Chicken Recipe - why it's better than the TikTok original.
🚀 Gary V’s 2 x Things He’s Focused on for 2024 - intriguing ideas from Gary Vaynerchuk.
🥝 Tibor’s Kitchen - inspiring to see the work of a chef focused on aged care.
🧨 Tyro vs. Lightspeed - poaching customers leads to a $10 million settlement!
⚽️ I’m Going to this AI Event with Dale Beaumont - big fan of his work and this looks so interesting. Want to join me? All capital cities (free, I get no commission)
🐟 Caviar Used to Be Special - now it's just another upsell...
⚙️ Product of the Week: Quality Relishes from Birch & Waite, I love caramelised onion!
Employment Reset...
💃 Restaurant Shift, Tips Share and Training Plans - free to download. Use ChatGPT to help you add details to the training plan.
🔄 12 Transferrable Skills You Learn As A Restaurant Server - why not ask applicants to choose 2 they want to improve?
😁 7 Types of Restaurant Customers & How to Make Each One Happy - useful for FOH training.
♣️ Deck of Brilliance - dozens of training activities and resources.
Marketing Reset...
😎 9 Leap Day Ideas for Social Media on February 29 - have fun with this...
🍓 Your Questions About Influencer Marketing - thorough, useful list.
🍱 Caterer Using TikTok - sharing the hustle, with 50K followers and millions of views. People are endlessly fascinated with ‘behind the scenes’…
Inspiration, Fun and Wider Interests…
🇮🇪 Irish Crime Drama ‘Kin’ - so, so good, on SBS Aust.
🎶 Learning About Classical Music - where and how to start, great suggestions.
🚙 Cars Designed in the Style of Famous Architects - I want!
Using AI to Handle Phone Ordering - this company has it happening!
😀 We do the hard work for you… Every week, I scan and read more than 1500 blog posts, hospitality newsletters, Twitter and social media accounts. Hospo Reset is where I share the most useful and interesting items, plus a few bonus opinions - Ken #PeaceIn2024