🔥 Raising Prices, New AI Uses, Selling a Cafe, Security Footage, Kiosks, BO & SEO, Role Plays, Google Reviews and Venice
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #208
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on BlueSky, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
Don’t forget I’m now posting on Bluesky, not on X/Twitter - see you there!
💥 AI for Restaurants - 9 useful directions.
✋ Selling a Cafe or Restaurant - step by step through the process. [KB]
🍓 Selling a Business? Important to understand the employee entitlements.
🍕 Small Chains in the US - what makes them work?
👀 Use Security Footage to Find Inefficiency? Bob shares his career breakthrough from watching video. How can you use all the hours of video you record each week? Likely to be good AI solutions for analysing it - some ideas here.
🍾 A Productivity Surge in Restaurants - what's the reason?
🎪 Disney QR Codes - 9 ways Disney use QR Codes in park life, retail and foodservice. What new use can you add?
🍔 McDonalds Using AI - giving their venues a distinct edge in operations.
🍝 4 Ways Kiosks Will Transform Your Restaurant in 2025 - time for independents to take the plunge, don’t just leave it to chains.
🌒 Are You Ready? A US chef facing the chaos with a certain amount of dread.
🥩 Meat Worker Exploitation in Australia - sad, inevitable result of dodgy immigration policy.
😎 Make Your Panels More Interesting - these (often boring) features of the conference circuit def need a shake up. Leanne Hughes shows us how…
Employment Reset...
😩 Body Odour - how to handle an unavoidable conversation.
🚗 Creating a Network Through Interviews - what do you think chef?
👍 Build Restaurant Service Skills With Role-Play Training - simple. lively and fun. [KB]
Marketing and Digital Reset...
☀️ Justifying a Higher Price - by making the product look more complex. Catering?
🌈 Australian Social Media Trends - not just the same as everywhere else.
🌐 SEO for Restaurants - lots of simple, commonsense steps.
😆 How to Ask for Google Reviews - 5 Tips + 8 Request Examples.
📆 Hospitality Events Calendar - trade fairs, events and promotions.
💥 Last week’s and previous » Newsletters - this week and last week are free, previous 200+ issues for paid subscribers.
🕺 Find Me Live - I’m active in the Profitable Hospitality Owners Group, with regular live Q&A sessions on management, staff, COGS and other hot topics. Join me!
Inspiration, Fun and Wider Interests…
🛸 Frank Lloyd Wright - his last house (video tour)
🤖 Automation & Robotics in Manufacturing - what's coming down the line.
💛 The Incredible Wealth of Venice - how it came to be, and parallels with the modern world.
🇨🇳 China’s AI Frenzy - using it everywhere. So interesting…
All about hiring and incentivising managers, my chat with recruiter Geremy Glew…
😀 We do the hard work for you… I scan hundreds of blogs, newsletters, social & X accounts every week, and Hospo Reset is where I share what I think you’ll find most interesting and useful… plus a few bonus opinions - Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳