🔥 Kitchen Productivity & AI, Selling Time, Cooking as Sport, Retaining Talent, Monitoring Staff, (Ethical) Review Incentives, Olympic Promotion and Coffee
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #172
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, consultant and coach. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Twitter, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2024 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
📆 Hospitality Events Calendar - trade fairs, webinars, events and promotions
💥 Last week’s and previous » Newsletters
🕺 Find Me Live - I’m active in the Profitable Hospitality Owners Group, with regular live Q&A sessions on management, staff, COGS and other hot topics. Join me!
🤝 How to Make Restaurant Community Sponsorship Work for Everyone - simple and powerful ways to build connections and followers. [KB]
⏰ How Hermès Sells ‘Time’ and Luxury Goods… so interesting, especially when we thing about the ways restaurants and cafes also package and sell time.
🔥 Boost Kitchen Productivity in a Restaurant - the equipment you need in 2024 [KB]
🍕 This Detroit Chef-owner Is On Top of TikTok - short, punchy and smart.
💕 Tinder & How it Uses Buyer Psychology - so what's your Swipe Right menu item?
🌴 Q&A Sections Improve Product Ratings - works for consumer products, so why not your events page? And here’s a fat list of common questions to include…
2024 UPDATED 📆 Hospitality Events Calendar - trade fairs, shows & promotions
🥗 25 Questions That Can Lower Your Food Costs - step by step…
🥨 Talking AI and the Future of Cooking - very interesting podcast, covering hardware, software and what’s holding back innovation.
☕️ Conquering the Night - a history of coffee… from two of my favourite podcasters.
🙏🏼 Humanitarian Work in Gaza - José Andrés and his World Central Kitchen, again…
⚙️ Product of the Week: Loaded Reports - manage your revenue, labour & COGS in real-time, all in one place.
Employment Reset...
🤙 15 Ways to Retain Top Hospitality Talent - when things are staying the same.
🔎 Australian Employee Monitoring Laws - useful FAQ on cameras, email access etc.
🍟 McDonald’s and Their Weird Personality Test - what’s with the blue people?
Marketing Reset...
⛹️♂️ Olympic Marketing for Restaurants, Cafes & Bars - time to plan for July 2024! [KB]
👏 How To Use Incentives To Boost Reviews - and how to do it ethically… a clever distinction.
📍 Create a Google Business Profile Video with Canva - easy and impressive.
Inspiration, Fun and Wider Interests…
🫕 Tasting History on YouTube - food and cooking through the centuries.
👊 'I hate everybody including you' - how famous people decline invitations.
🎙️ How to Be a Good Podcast Guest - make your impact much stronger.
Productivity Reset…
Use Google Forms for application forms, surveys or a training quiz… easy!
Every week, I scan more than 1500 blog posts, hospitality newsletters, and X/Twitter accounts. Hospo Reset is where I share the most interesting and useful, plus a few bonus opinions - Ken