🔥 Kitchen Efficiency, Recruiting, Tendering, AI Music or Silence, Discounting, Selling a Biz, Trust and Competence
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #204
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Instagram, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
Hospo Reset is a bit shorter this week, back to full strength very soon! Ken
😀 Chick-fil-A Recruiting Playbook - step by step, very interesting.
🍓 25 Business Tips for 2025 - some stimulating ideas here from hospo operators.
🔥 Celebrating International Women’s Day - lots of great hospo options for 8th March. [KB]
🍳 Making the Kitchen More Efficient - equipment layout and workflow.
🍅 Tendering Guide for Restaurants and Cafes – it’s time for a better offer! [KB]
🤝 2025 Edelman Trust Barometer - more and more people holding grievances. Our customers, our team… interesting challenge revealed in this respected annual report.
🍏 How to Improve Staff Management - bringing together dozens of my articles. [KB]
🔒 Social Media Security - an important check to do right now.
🎶 AI Music for Business - create your own for background and atmosphere.
😅 Sedatephobia: fear of silence in a noisy world. I will just say, your over-40 customers are not afraid!
🍔 Casual Foodservice Trends - particularly related to shopping centres.
😳 Different Types of Incompetence - from the unaware and uncaring to realisation. Relate to anyone you know?
📍 Selling a Restaurant or Cafe - information you need to provide for due diligence.
🍺 Using a ‘Discount Fence’ - how to discount so it doesn't devalue the whole menu.
📆 Hospitality Events Calendar - trade fairs, events and promotions.
💥 Last week’s and previous » Newsletters - this week and last week are free, previous 200+ issues for paid subscribers.
🕺 Find Me Live - I’m active in the Profitable Hospitality Owners Group, with regular live Q&A sessions on management, staff, COGS and other hot topics. Join me!
😀 We do the hard work for you… Every week, I scan hundreds of blog posts, newsletters, social and X accounts. Hospo Reset is where I share what I think you’ll find most interesting and useful, plus a few bonus opinions - Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳