🔥 Govt Grants, 54% GP, Cleaning Costs, MSG, 21 KPI's, Young Workers, Red Flags, TikTok Sales, Event Ideas and Food Movies
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #173
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Twitter, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2024 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
📆 Hospitality Events Calendar - trade fairs, webinars, events and promotions
💥 Last week’s and previous » Newsletters
🕺 Find Me Live - I’m active in the Profitable Hospitality Owners Group, with regular live Q&A sessions on management, staff, COGS and other hot topics. Join me!
😅 51 Universal Restaurant Truths - still true, a good warmup for a team meeting.
🚗 Guide to Applying for Government Grants for Restaurants - they keep appearing, and you need to be ready. [KB]
🍜 MSG Yes or No? Here’s what Adam Liaw says…
👌 Is the Customer Always Right? A discussion worth having with your staff, as people become more confronting.
📈 21 Restaurant Numbers - and how to calculate them.
😀 Good Looking Chefs - does it make their food taste better?
⛔️ Dealing with Copycats - recipes, concepts, marketing ideas... always happening! [KB]
😂 When a Recipe Says It’s ‘Quick and Easy’… yeah right!
🪰 How to Reduce Restaurant Cleaning & Pest Control Costs - so much to save. [KB]
🕌 Ramadan 2024- restaurant owner’s guide to being prepared, starts March 11.
🥮 Ikea Wants to Sell More Food - sit down, takeout, everyway.
⚙️ Product of the Week: Combustion - the predictive thermometer app.
Employment Reset...
🚩 9 Common Red Flags in Job Descriptions - don't scare your applicants.
😎 How to Be ‘Employer of Choice’ for Local Hospitality Teachers - a steady supply of young workers. [KB]
🌀 Restaurant Labour Costs - how to optimise with better systems and multiple small improvements.
👩🏽🤝👨🏻 Restaurant Staff Meetings - good agenda template.
Marketing Reset...
🧨 Myth-Busting for Restaurant Marketing - Mark Khoder does his usual excellent analysis.
🎁 Chinese TikTok Experts Teach Americans Live Selling - have to be some hospitality angles here, and not just for the US…
🤹♂️ Event Inspiration - always a huge variety on the Merivale website.
Inspiration, Fun and Wider Interests…
⛩️ Just Discovered This Architect on TikTok - sharing so many great buildings…
🍷 The 38 Best Food Movies of All Time - any of these new for you?
🇦🇺 News & Media Developments in Australia - Unmade is an interesting newsletter.
54% Gross Profit - not bad!
Every week, I scan more than 1500 blog posts, hospitality newsletters, and X/Twitter accounts. Hospo Reset is where I share the most interesting and useful, plus a few bonus opinions - Ken