🎄 Design Awards & Concepts, 2025 Trends, McD Changes, Role Plays, Gifts, Customer Freakouts, Selling a Cafe and Taylor Swift
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #202
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Instagram, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2025 🇺🇦 🇵🇸 🇱🇧 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
🎄Warm regards for the holiday season and Happy Christmas - for operators I hope it’s been busy and profitable, and for your team the extra work and smiles have been well rewarded. See you in January… Ken ☀️
🩷 Restaurant & Bar Design Awards - winners for 2024, worldwide and Australia.
🍟 McDonald’s Q&A - fascinating information from a franchisee.
🍔 Change at McDonald’s? No more super-clean and family focus. Interesting rant…
✋ Selling a Cafe? How to calculate your add-backs.
🍒 Opening a Second Business - what you need to upgrade or change.
🎶 Economics of Taylor Swift's $2B+ Eras Tour - are numbers the only truth? And what the fans spent their money on - food, merch and more…
🟢 Developing Restaurant Concepts & Ideas - from napkin plan to AI to action.
🔶 2025 Hospo Trends - plus a useful list of what unfolded in 2024, some good reading…
😅 2025 Trends - knock yourself out with these 150 different reports!
🌽 World Food and Agriculture – Statistical Yearbook 2024
⚙️ Product of the Week: Felippe for Online Presentations - I love what he does, and have done some of his classes.
Employment Reset...
😀 How to Run Role Play Training - build staff skills with short, practical sessions. [KB]
💥 Managing a Customer Freakout - survival guide for the team. Great training topic!
🎁 42 Best Gift Ideas for Employees 2024 - fun stuff here.
😳 Merivale’s $19.25 Million Payout to Employees - one third to the lawyers who funded the action!
Marketing, Digital & AI Reset...
🌋 Destination Marketing - 7 cross-promotional ideas. So many opportunities…
😁 Better Ways to Write with AI - not hard to do it a lot better.
📍 Google Business Profile - has it’s own YouTube channel.
🔵 Get Started With Email Segments - simple ways to divide up your list and get a stronger response.
Inspiration and Wider Interests…
🔺 How YouTube Ate Podcasting - just like that!
📘 How to Read a Book - with the help of AI.
🍊 6 Lessons I Learned Working at an Art Gallery - there are always hospo parallels…
Still time to grab some last-minute ideas…