🔥 Cut Merchant Fees, 20 Sales Boosters, Great AI Hacks, P&L, Website Traffic Hit, Play Areas, New Wine Vocab and Thermomix
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #213
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Instagram, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (350+ articles)
* Staff Training & Development (100+ articles)
* Menu Design, Presentation & Pricing
* Menu Sales, Marketing & Trends
* Cost Control, Financial & Fraud Management Resources
* ChatGPT and Artificial Intelligence for Hospitality Use
* Easiest Way to Do a Restaurant Newsletter - using Substack
💥 Last week’s and previous » Newsletters - this week and last week are free, previous 200+ issues for paid subscribers.
🔪 How to Cut Merchant Card Payment Costs - an important setting you should fix.
⚡️ Electrification of Kitchen Equipment - interesting presentation on the rapid changes underway.
🍷 The New Wine Vocab for 2025 - from crisp & crunchy to baby fat…
📈 Profit & Loss - the workflow nobody explains properly.
🍭 Share a Hospitality Space in a Small Town - nice example of how it can work...
🚗 Elon’s Tesla Restaurant in LA - first reports. Likely to be a dramatic change in popularity from what was expected 12 months ago.
🥗 50 Food Change Makers in Austrlalia - some famous names and memories.
🥨 Fine Food Show in Sydney 8-11 Sept. Where to find the latest food, equipment and services - allow a whole day and bring the chef!
Artificial Intelligence and the Big Reset…
👀 A Second Set of Eyes - how to use AI with POS reports for new insights. Ask your current POS provider about what they offer…
😀 Using AI in Recruitment - from sourcing to onboarding, lots of useful options
🚦 How AI Wrecks Your Website Traffic - browsing for people, so they don’t have to.
🚚 Delivery and Logistics - how it’s changing, dramatically, with AI. Implications for all the drivers that call on you…
🫕 Thermomix? Now they’re going full robot.
☕️ Starbucks AI - helping baristas do a better job.
Marketing Reset...
🌈 Instagram’s SEO Changes - what they mean for your business.
🚀 Increase Restaurant Sales in 2025 - 20 real-world strategies that work.
⭐️ How to Write a Restaurant Description w. Examples - a simple, task often done poorly - keep it ready for multiple uses. And get ChatGPT to help…
Playspaces for Kids? How the big operators think about it…
😀 Every week, I scan 1500 blog posts, hospitality newsletters, social and X accounts. Hospo Reset is where I share what I think you’ll find most interesting and useful, plus a few bonus opinions - Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳