🔥 Bar Sales & Culture, Safety Fixes, Lots of Marketing, Data Hacks, The B-Team, Events, Espresso and Fake Flowers
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #175
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Instagram, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2024 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
📆 Hospitality Events Calendar - trade fairs, webinars, events and promotions
💥 Last week’s and previous » Newsletters
🕺 Find Me Live - I’m active in the Profitable Hospitality Owners Group, with regular live Q&A sessions on management, staff, COGS and other hot topics. Join me!
I’M AWAY until early May and Hospo Reset is taking a short break - paid subscribers will not be billed during this time. Planning to return full of inspiration and photos from time in Tuscany and Umbria 🇮🇹 - my social links are above if you want to keep track…
🌀 Low-Cost Safety Upgrades for Restaurant, Kitchen & Bar - an action list, and great for training. [KB]
🍺 Taproom Sales Checklist - 7 ways to boost sales at your brewery.
🌺 Why Are Restaurants Filling Up With Fake Flowers? So many great ideas here.
🌵 3 Ways to Make Yourself Irreplaceable in the Age of AI - this is good.
🍹 TikTok Dude on Nightclubs, Festivals and the Booze Business - short, punchy and very interesting
⚽️ Julian the Strategy Guy - these sharp 30 second video tips are always on point.
☕️ 25 Espressos In a Small Tube - fuel for outdoor adventures.
🧨 $250 Reservation Penalty! - a restaurant owner sticks it to the customer.
🧿 Atomic Habits for Entrepreneurs and Artists - very interesting.
🛎️ 5 Ways to Make AI Your Writing Partner - definitely all working for me.
📈 Questions About Restaurant Data - how to harvest and best ways to use.
😎 Feeding Innovation in the Workplace - more than just lip service.
⚙️ Product of the Week: Numerous adds AI to Excel and Google Sheets.
Employment Reset...
😀 We All Need the Support Team - not flashy, they just put their head down and do the work… but don’t neglect them. [KB]
🍕 10 AI Tools Redefining Hospitality Training - great assistants for hospitality training.
👌 Let's Talk About Kindness at Work - take some time out for these…
Marketing Reset...
🐰 3 Mistakes to Avoid with Easter Restaurant Marketing - first one especially important.
🥗 10-Step Guide to Restaurant Marketing - very good, concise guide.
🇦🇺 Australian Tourism Data Warehouse - valuable way to get backlinks (like this cafe) and build SEO strength.
🎈 25 Easy Restaurant Events to Attract More Customers - build your calendar. [KB]
Inspiration, Fun and Wider Interests…
🍻 Why Do East Asian Firms Value Drinking - and how it’s related to confrontation.
🦇 Bats Are in Trouble - that’s not good for anyone who likes mezcal, rice or avocado.
🕰️ Introduction to the Astrolabe - was this the medieval smartphone?
🪴 The Bob Hawke Poker Machine - lets you donating winnings to the environment.
Talking about better payroll and roster systems for cafes and restaurants…
😀 We do the hard work for you… Every week, I scan more than 1500 blog posts, hospitality newsletters, and Twitter accounts. Hospo Reset is where I share the items I think you’ll find most interesting and useful, plus a few bonus opinions - Ken #PeaceIn2024 🇺🇦 🇵🇸 🇺🇳