🔥 2025 Trends, Holiday Promos, When to Fire, Better Bookkeepers, Surcharges, Automation, Vegan Issues, ChatGPT and Wildlife
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #201
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Instagram, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2025 🇺🇦 🇵🇸 🇱🇧 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
🍒 How to Be a Restaurant Mogul - interviews with multi-venue owners.
🎉 2025 Hospitality Trends - some useful insights here.
🤓 How to Choose a Bookkeeper - find the right person for your restaurant. [KB]
🌽 Should You Go Cashless? Interesting example of a cafe that has. But in AU there are murmurs of forcing retailers to accept cash.
🔺 How to Manage Credit Card Surcharges - time to recover those extra costs. [KB]
🥗 Why Don't Vegan Restaurants Last? Some well-loved places that did not survive.
🌶️ Kitchen KPIs - a bunch of performance signals to measure results.
⛱️ How to Set Holiday Hours in a Google Business Profile - hop to it.
😀 CafeSmart Fundraising - their latest report on how the money was distributed.
🎙️ Bunch of New Podcast Episodes - food industry from many angles and voices.
⚙️ Product of the Week: Midjourney - brilliant AI image and photo generator. It’s all about doing the right request (prompt), but ChatGPT can help you write these, and won’t take you long to get the hang of it.
Employment Reset...
🔴 Should I Fire This Employee? Useful quiz with 16 questions to help you decide.
🫑 How to Increase Employee Productivity - bunch of interesting ideas here.
👍 How to Automate Employee Onboarding & Offboarding - a lot you can do, no matter what systems you use.
🍅 YouTube's New Editing & Quiz Tools - lots of useful stuff for training.
📆 Hospitality Events Calendar - trade fairs, events and promotions.
💥 Last week’s and previous » Newsletters - this week and last week are free, previous 200+ issues for paid subscribers.
🕺 Find Me Live - I’m active in the Profitable Hospitality Owners Group, with regular live Q&A sessions on management, staff, COGS and other hot topics. Join me!
Marketing, Digital & AI Reset...
☀️ 25 Best Restaurant Holiday Promotions - boost sales with these winners.
💥 Marketing in 2025 - great reminders for energising your game…
⚽️ SportsGeek is Coding Again - going hard on AI, so interesting, and giving me lots of ideas…
☄️ A Useful ChatGPT Prompt: I’m finding this so effective to get better answers -
The last sentence in your prompt should be ‘You must ask me questions before generating your output’. Try it.
Inspiration and Wider Interests…
🦅 Sanity Refresh - these amazing wildlife videos.
🏄♂️ Aquabumps - add to your Insta feed; his daily beach photos always inspire.
🍊 Agricultural Drones - security threat? Farms are massive users of drones…
Good training hack…
😀 We do the hard work for you… Every week, I scan 1500 blog posts, hospitality newsletters, and social and X accounts. Hospo Reset is where I share what I think you’ll find most interesting and useful, plus a few bonus opinions - Ken #PeaceIn2025 🇺🇦 🇵🇸 🇱🇧 🇺🇳