🔥 200 Catering Ideas, Recruiting Hacks, Social Tools, Ventilation, GBP Guide, Excel, Better Sponsorship, First Aid and Church Cafes
Information, Trends & Inspiration for restaurant, cafe & foodservice operators - helping to create a strong, dynamic industry in a fast-changing world. Brought to you by Ken Burgin. Issue #170
✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, consultant and coach. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Twitter, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2024 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES (for Paid Subscribers) - with 700+ sorted articles
* Staff Recruitment & Management (updated - 350+ articles)
* Staff Training & Development (updated - 100+ articles)
* Menu Design, Presentation & Pricing (updated)
* Menu Sales, Marketing & Trends (updated)
* Cost Control, Financial & Fraud Management Resources (updated)
* ChatGPT and Artificial Intelligence for Hospitality Use (updated)
* Easiest Way to Do a Restaurant Newsletter - using Substack (free)
📆 Hospitality Events Calendar - trade fairs, webinars, events and promotions
💥 Last week’s and previous » Newsletters
🕺 Find Me Live - I’m active in the Profitable Hospitality Owners Group, with regular live Q&A sessions on management, staff, COGS and other hot topics. Join me!
🥗 200 Fresh Event Catering Ideas - huge list, lots of inspiration.
😎 Keep the Choices to 4 or Less - interesting research for menu choices & event options.
❤️🩹 Bandaids on Major Wounds - don’t ask teambuilding to mend your structural problems.
🎨 Upgrade Your Retail Store (or Cafe) - 7 ways to make fresh changes without moving.
🤝 Restaurant Sponsorship in the Community - how to make it work for everyone. [KB]
💨 Kitchen Ventilation Systems, Maintenance & Safety - how to get the basics right.
📍 Google Adds AI in Maps - all the more important to have a full description of all that you offer on your Google Business Profile.
🍒 Loyalty Factors - 11 loyalty marketing leaders share what's often overlooked.
🍕 Now There are Pizza influencers - look out for these new kids approaching you.
⚙️ Product of the Week: First Aid Courses - essential if you’re dealing with large numbers and late nights, and motivating for staff who are interested.
Employment Reset...
😗 Rev Up Your Recruiting - how to remove the application roadblocks.
⁉️ Questions in the Minds of Restaurant Job Applicants - answer these for better outcomes. [KB]
🧨 Give Me One Reason Not to Fire You! – why employees would say this to the boss.
💔 When Workplace Romance Goes Horribly Wrong - so many stories!
Marketing Reset...
👀 7 Top Social Media Monitoring Tools - what do you use now?
🍓 11 Social Media Trends in 2024 - a solid and useful list.
🚀 Google Business Profile for Restaurants - the official guide to maximise opportunities.
Tech, ChatGPT and Artificial Intelligence
🟢 Grant’s Excel Tips on TikTok - short, sharp and useful.
🔻 11 Tech Tools for Economic Uncertainty - stimulating list, some new ideas here.
🧯 How to Stay Safe Online - 6 common cybersecurity mistakes. I need to strengthen a couple of these, but have the 2FA done…
Cafe in a church in London…
😀 We do the hard work for you… Every week, I scan and read more than 1500 blog posts, hospitality newsletters, Twitter and social media accounts. Hospo Reset is where I share the most useful and interesting items, plus a few bonus opinions - Ken #PeaceIn2024